The after sales service concerns only the repairs of the cords and accessories, not the damages of the stones and pearls.
The guarantee free of charge is 3 months. After this delay, the repair of each product will charge for 3 euros. The cords and accessories may be of different colours and styles from the precedent. Under the both conditions, the transport fee of the merchandise is to your charge.
The transport fee of the repaired merchandise:
US, Canada, GB and other countries of the Europe: 4,5 euros.
The rest of the world: 6 euros.
The address for sending the merchandise for repair: ZAGA SARL 57, Quai Joseph Gillet 69004 Lyon.
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